Terms of Service

Last updated: September 19, 2025

1. Acceptance of Terms

By accessing and using EssentialNutrition's website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Description of Service

EssentialNutrition provides online nutrition consultation services, including:

  • Individual nutrition consultations via video call
  • Personalized meal planning guidance
  • Ongoing nutrition support and coaching

3. Not Medical Advice

Our services are for educational and informational purposes only. They are not intended to:

  • Diagnose, treat, cure, or prevent any disease
  • Replace professional medical advice
  • Provide medical treatment or therapy

Always consult with a qualified healthcare professional before making significant changes to your diet or lifestyle.

4. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Use our services responsibly and lawfully
  • Respect the intellectual property rights of EssentialNutrition
  • Not share login credentials or access information with others

5. Appointment Policy

  • Scheduling: Appointments must be scheduled in advance
  • Cancellation: Please provide at least 24 hours notice for cancellations
  • No-shows: Missed appointments without notice may result in charges
  • Rescheduling: We will work with you to reschedule when possible

6. Payment Terms

  • Payment is required before or at the time of service
  • Prices are subject to change with notice
  • Refunds are handled on a case-by-case basis

7. Limitation of Liability

EssentialNutrition shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of EssentialNutrition and is protected by copyright laws.

10. Termination

We reserve the right to terminate or suspend access to our services at any time, without prior notice, for conduct that we believe violates these Terms of Service.

11. Governing Law

These terms shall be governed by and construed in accordance with the laws of Indonesia.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this website.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: [email protected]
  • Phone: +62 271 724 615
  • Address: Jl. Slamet Riyadi No. 233, 57141 Surakarta, Indonesia